Systems and plans overview

In this section we explore the systems and plans that help your everyday work be effective. You’ll find information about the development of policies and procedures in key areas including communication, meetings, decision-making and finance management. We’ll also explore how to develop a strategic plan to guide the future of your organisation, community or nation.
 

Policies and procedures

In this topic, we explore policies and procedures. We look at what they are, why they’re important and how they relate to one another. We show you the steps to develop your own policies and procedures, and templates to get you started.

→ Policies and procedures
 

Communication

Honest, regular and clear communication is essential for achieving your goals. It’s also important for staying legitimate and accountable to your community and members. In this topic, we explore effective internal and external communication. We help you seek feedback, conduct effective consultations and develop a communications strategy.

→ Communication
 

Meetings

Meetings are part of everyday business and an essential part of governance. They can happen internally or externally. They can be informal or formal. Meetings provide an opportunity for collaboration, information sharing and decision-making. In this topic, we look at lingo you’ll come across in meetings. We also explore different types of meetings and how to make them effective.

→ Meetings
 

Decision-making

In this topic, we cover ways that Aboriginal and Torres Strait Islander groups make decisions. We look at how to make informed decisions, share decision-making and record decisions.

→ Decision making
 

Financial management

Effective financial management is a critical foundation for all organisations, communities and nations. In this topic, we look at the lingo you’ll come across when budgeting, record keeping and reporting. We also explore the importance of setting up clear policies and procedures and who is responsible for managing your finances.

→ Financial management

Strategic planning

In this topic, we introduce you to strategic planning. We show you how to create an effective strategic plan for your group. We also look at steps you can take to monitor and evaluate your plan.

→ Strategic planning

Risk management

In this topic, we look at the process of risk management. We explore common risks you may face and how to manage them effectively. We also discuss managing change and crises as part of successful risk management.

→ Risk management