Winners and finalists of the 2022 Indigenous Governance Awards talk about the importance of developing the next generation of leaders and how succession planning takes place in their organisation...
Improving accountability
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Home
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01 Understanding governance
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02 Culture and governance
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03 Getting Started
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04 Leadership
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05 Governing the organisation
- 5.0 Governing the organisation
- 5.1 Roles, responsibilities and rights of a governing body
- 5.2 Accountability: what is it, to whom and how?
- 5.3 Decision making by the governing body
- 5.4 Governing finances and resources
- 5.5 Communicating
- 5.6 Future planning
- 5.7 Building capacity and confidence for governing bodies
- 5.8 Case Studies
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06 Rules and policies
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07 Management and staff
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08 Disputes and complaints
- 8.0 Disputes and complaints
- 8.1 Aboriginal and Torres Strait Islander and non-Indigenous approaches
- 8.2 Core principles and skills for dispute and complaint resolution
- 8.3 Disputes and complaints about governance
- 8.4 Your members: Dealing with disputes and complaints
- 8.5 Organisations: dealing with internal disputes and complaints
- 8.6 Practical guidelines and approaches
- 8.7 Case Studies
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09 Governance for nation rebuilding
- Governance Stories
- Glossary
- Useful links
- Acknowledgements
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Improving accountability
05 Governing the organisation
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To improve accountability, some organisations are going one step further and exploring ways to better:
develop inclusive and credible election or selection processes for deciding who represents members |
translate complex technical jargon and decisions into plain language |
identify agreed standards for what accountability means to members and external parties, and reinforce understandings of how to achieve those measures |
develop policies that address the cultural implications of decisions |
produce written annual reports that community members and stakeholders can understand |
develop visual methods of translating reports for governing bodies and members |
provide regular financial reports back to members and funders |
hold open meetings and mobile consultations with members |
use regular communication and different media tools—including meetings, radio interviews, media releases, posters and community videos. |