Skills needed for dispute resolution

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Good Dispute Resolution

Good conflict analysis skills

Good knowledge of the context and related history

Sensitivity to the local cultural context

Local language skills

Technical expertise as required

Enough status/credibility to make decisions and then act on them

Good knowledge of people and organisation involved

Skills in facilitation, mediation, team work and counseling

All governing bodies or management committees involved in dispute resolution should have relevant skills and information, or have access to them.