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Explore our professional development events to find the governance training and support you need – including informative masterclasses, webinars and conferences.

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AIGI is a national not-for-profit organisation that delivers training and resources to meet the self-determined governance needs of Indigenous Australians.

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Indigenous Governance Toolkit

Leadership

Video: Developing your leaders

Aug 16 2023

Leadership

Video: Developing your leaders

Winners and finalists of the 2022 Indigenous Governance Awards talk about the importance of developing the next generation of leaders and how succession planning takes place in their organisation...

National Indigenous Data Governance Summit

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Cairns Convention Centre, Cairns City QLD, Australia Jun 13 2023

National Indigenous Data Governance Summit

Are you interested in learning more about Indigenous data sovereignty and effective practices that can influence governments, agencies, researchers, and institutions to prevent the misuse of data and ensure access...

Understand Indigenous Governance

MG Corporation: How their governance works

Mar 01 2023

Understand Indigenous Governance

MG Corporation: How their governance works

Helen Gerrard, MG Corporation Board Director (2012), explains how MG Corporation is governed She talks about how it’s changed over time and how it represents different groups through the Dawang Council “Wi...

Understand Indigenous Governance

8 Elements Worksheet

Mar 01 2023

Understand Indigenous Governance

8 Elements Worksheet

In the attached document, you will find questions to discuss about your governance in the 8 areas Knowing the answers to these questions can help you keep your governance on track...

Understand Indigenous Governance

How Yawuru cultural values and practices inform their governance

Dec 23 2022

Understand Indigenous Governance

How Yawuru cultural values and practices inform their governance

Nyamba Buru Yawuru (NBY) is a not-for-profit company owned by the Yawuru Native Title holders through a corporate group structure The company was the Category A Winner in the 2018 Indigenous Governance Awards In t...

Understand Indigenous Governance

Effective Indigenous governance

Dec 23 2022

Understand Indigenous Governance

Effective Indigenous governance

Effective governance means having rules, structures and processes capable of achieving your objectives We look at AIGI’s principles for effective Indigenous governance, and 3 other models that can be customi...

Understand Indigenous Governance

Self-determination and governance

Dec 23 2022

Understand Indigenous Governance

Self-determination and governance

Governance is a foundational structure that can be used to build strong self-determined practices We explore what self-determination means for Aboriginal and Torres Strait Islander peoples and how it can bring rea...

Understand Indigenous Governance

Governance lingo

Dec 23 2022

Understand Indigenous Governance

Governance lingo

Governance and government sound really similar, but they are not the same thing We explain why We also explain the difference between organisational, corporate, community and Indigenous governance Governance is no...

Understand Indigenous Governance

Indigenous governance

Dec 23 2022

Understand Indigenous Governance

Indigenous governance

Aboriginal and Torres Strait Islander peoples have been practising governance since time began What makes it Indigenous governance is the role that Aboriginal and Torres Strait Islander culture plays We look at wh...

Understand Indigenous Governance

Defining governance

Dec 23 2022

Understand Indigenous Governance

Defining governance

Governance is the way that people organise themselves to achieve a shared goal We look at the 8 elements of governance that need to work together to be effective We also explain the different stages of governance...

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AIGI / Resource Hub / Dispute Resolution Procedures

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Indigenous Governance Training and the CATSI Act Review.

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Dispute Resolution Procedures

Home
01 Understanding governance
02 Culture and governance
03 Getting Started
04 Leadership
05 Governing the organisation
06 Rules and policies
07 Management and staff
08 Disputes and complaints
09 Governance for nation rebuilding
Governance Stories
Glossary
Useful links
Acknowledgements
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Dispute Resolution Procedures

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Dispute Resolution Procedures

1. A complaint is handled by the governing body or the CEO

2. If it is not resolved there, it is taken to the next level of management

3. If it remains unresolved it may be referred to an external mediation expert, arbitrator, or councilor

The dispute resolution procedures usually follow a logical progression: Three steps to resolving a dispute.

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Indigenous dispute resolution

Registrar of Indigenous Corporations

AIGI acknowledges the Traditional Owners of the land, and pays respect to Elders past, present and emerging.

Unit 8/107 Miles Platting Road
Eight Mile Plains
QLD, 4113

aigi@aigi.com.au @AIGInstitute @AIGInstitute @AIGInstitute

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