Attracting and retaining staff

07 Management and staff

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Recruit people who are respected and admired by the whole community, but make sure your recruits are also a good fit for their position.
Ask experienced staff members—or even professionals outside the organisation—to act as role models or mentors for less experienced employees.
Encourage greater participation among women—especially on boards—to create balance.
Check if your organisation can become a Registered Training Organisation. This means you can train your staff inside the organisation instead of having to send them to external training courses.
Have a comprehensive staff induction process that makes new staff feel welcome, comfortable and knowledgeable about the organisation.
Include cultural awareness and language training for staff, if appropriate, so they can be more effective in the community.
Include compassionate or cultural leave for staff when drafting leave policies.
Create pathways for staff to be promoted or rewarded for good performance. Advertise new positions internally before you look outside the organisation.
Encourage personal growth and career development through coaching, professional development programs and skills training.
Offer appropriate salary for skills and make sure staff realise that their salary is tied to their performance.
Manage workloads. Make contact with volunteers through an organisation like Indigenous Community Volunteers to help staff with their workloads without draining your organisation’s resources.